State troubles formal “warning” to Colorado Springs plumbing company


The Colorado Department of Regulatory Agencies (DORA) has issued a formal warning in opposition to Colorado Springs-based organization Jolly Plumbing and Heating.

News 5 Investigates exposed the commercial enterprise has ties to Wellness Walk-In Tubs—a bath and bathtub remodeling organization on the center of several News five investigative reports.

Customers say Wellness Tubs achieved shoddy paintings and charged them for permits that had been no longer obtained.

In May, Pikes Peak Regional Building issued a 2-year “incident letter” in the agency’s file associated with a complaint initiated via Colorado Springs owner of a house Richard Muszynski.

State troubles formal “warning” to Colorado Springs plumbing company 1

Muszynski claims Wellness Tubs left his 7-12 months-antique terminally-ill daughter with an “unusable” bath and fraudulently billed for permits that weren’t pulled. He testified in front of Pikes Peak Regional Building’s licensing board that sub-par plumbing work positioned his daughter’s life in threat of being electrocuted.

Sean Welch, the proprietor of Wellness Tubs, blamed the subcontracting business enterprise, Jolly Plumbing, for no longer pulling electric and plumbing permits in Muszynski’s case. However, the board ruled that because the organization owner, Welch, is responsible for ensuring great, authorized paintings are achieved.

DORA’s movement against Jolly Plumbing stems from a separate case involving Trinidad, owner of a house Galene Connell.

“I actually have labored and placed all my money apart to get what I wanted for my destiny, and it’s no longer running,” Connell informed News 5 Investigates.

Connell paid nearly $15,000 to make her restroom ADA-reachable.

“Everything was wrong,” Connell said. “(They) ruined the ground, ruined the plumbing, ruined the electric. Everything becomes just incorrect.”

News 5 Investigates located right electrical and plumbing allows were no longer pulled with the aid of Jolly Plumbing, even though Wellness Tubs billed for “lets in and expenses” in a bill Connell furnished us.

In this case, DORA brushed off Connell’s criticism against Wellness Tubs and issued a “letter of admonishment” to Jolly Plumbing.

In response, Jolly Plumbing sent KOAA 5 the following information:

Dating lower back to 2016, Jolly Plumbing executed many jobs for Wellness Tubs, each time as a subcontractor. The scope of Jolly Plumbing’s paintings for Wellness Tubs is to cap off water strains and become aware of the tub drain rough-in region for Wellness Tubs. Wellness Tubs would then be available in and do extra plumbing paintings for which it should likely be required, including the actual installation of the tubs. Our agreement becomes that Jolly Plumbing could cover just the minor work that did now not require extra permitting outside of the general contractor’s permit. Jolly Plumbing turned into informed by using Mr. Welch that Wellness Tubs would be pulling all required standard contractor permits. Our minor plumbing work would be included by way of Wellness’ permits. In writing, jolly Plumbing indicated to Mr. Welch and Wellness Tubs that we might pull any required allows. However, Mr. Welch assured us that if a plumbing permit could be required, Mr. Welch might touch Jolly Plumbing. It becomes most effective because of the DORA complaint that we located out that Wellness changed into now not pulling the GC lets in for any of their jobs nor informing Jolly that we needed to pull the required allows. We trusted Mr. Welch’s word to our personal detriment, and we have treated that difficulty internally, intending to keep away from this problem inside the destiny.

Welch told KOAA five that he now not works with Jolly Plumbing because of the issues he encountered but did stand behind the agency’s paintings performance.

After asking Jolly Plumbing approximately Welch slicing ties with them, Jolly Plumbing despatched News 5 evidence showing that they have been in reality the business enterprise who severed ties with Wellness Tubs.

The carrier manager for Jolly Plumbing sent the subsequent message to Wellness Tubs on May 7, 2019:

The ownership of Jolly Plumbing has decided our endured work with wellness creation. Due to the current issues with permitting, in addition to the criticism that has added negative interest to the media as well as the higher commercial enterprise bureau, Ownership of Jolly Plumbing had decided that the simplest manner that he’s willing to position his license on the line is that if we had been to have certainly one of our certified plumbers on the website online from start to completion of each project. As the service supervisor who assigns the plumbers’ tasks who can be doing the well-being tubs, I can’t accommodate this requirement. Unfortunately, this indicates that, as of this date, five/7/19, Jolly plumbing will not be a subcontractor for well-being production. I apologize for any inconvenience.