State troubles formal “warning” to Colorado Springs plumbing company

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The Colorado Department of Regulatory Agencies (DORA) has issued a formal warning against Jolly Plumbing and Heating, a Colorado Springs-based organization.

News 5 Investigates exposed that the commercial enterprise has ties to Wellness Walk-In Tubs, a bath and bathtub remodeling organization that has been the subject of several investigative reports.

Customers say Wellness Tubs achieved shoddy paintings and charged them for no longer obtained permits.

In May, Pikes Peak Regional Building issued a 2-year “incident letter” in the agency’s file associated with a complaint initiated by the Colorado Springs house owner, Richard Muszynski.

Muszynski claims Wellness Tubs left his 7-12 months-antique terminally ill daughter with an “unusable” bath and fraudulently billed for permits that weren’t pulled. He testified in front of Pikes Peak Regional Building’s licensing board that sub-par plumbing work positioned his daughter’s life in threat of being electrocuted.

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In Muszynski’s case, Sean Welch, the proprietor of Wellness Tubs, blamed the subcontracting business enterprise, Jolly Plumbing, for no longer pulling electric and Plumbing permits. However, the board ruled that because the organization owner, Welch, is responsible for ensuring great, authorized paintings are achieved.

DORA’s movement against Jolly Plumbing stems from a separate case involving Trinidad, the house’s owner, Galene Connell.

“I have labored and placed all my money apart to get what I wanted for my destiny, and it’s no longer running,” Connell informed News 5 Investigates.

Connell paid nearly $15,000 to make her restroom ADA-reachable.

“Everything was wrong,” Connell said. “(They) ruined the ground, Plumbing, and electricity. Everything becomes just incorrect.”

News 5 Investigates located right electrical and Plumbing allows were no longer pulled with the aid of Jolly Plumbing, even though Wellness Tubs billed for “lets in and expenses” in a bill Connell furnished us.

In this case, DORA ignored Connell’s criticism of Wellness Tubs and issued a “letter of admonishment” to Jolly Plumbing.

In response, Jolly Plumbing sent KOAA 5 the following information:

Dating back to 2016, Jolly Plumbing executed many jobs for Wellness Tubs, each time as a subcontractor. Jolly Plumbing’s paintings for Wellness Tubs aim to cap off water strains and become aware of the tub drain rough-in region for Wellness Tubs. Wellness Tubs would then be available, and extra plumbing paintings would be done, which should likely be required, including the actual installation of the tubs. Our agreement becomes that Jolly Plumbing could cover just the minor work that did now not require extra permitting outside of the general contractor’s permit. Mr. Welch informed Jolly Plumbingellness Tubs would pull all required standard contractor permits for Jolly Plumbing. Our minor plumbing work would be included in wellness permits. In writing, jolly Plumbing indicated to Mr. Welch and Wellness Tubs that we might pull any required allows. However, Mr. Welch assured us that if a plumbing permit could be necessary, Mr. Welch might touch Jolly Plumbing. It becomes most effective because of the DORA complaint that we found out that Wellness changed into not pulling the GC lets in for any of their jobs nor informing Jolly that we needed to pull the required allows. We trusted Mr. Welch’s word to our detriment, and we have treated that difficulty internally, intending to avoid this problem inside destiny.

Welch told KOAA five that he now does not work with Jolly Plumbing because of the issues he encountered, but he did stand behind the agency’s painting performance.

After asking Jolly Plumbing about Welch’s severing ties with them, Jolly Plumbing dispatched News 5 evidence showing that they were, in fact, the business enterprise that severed ties with Wellness Tubs.

The carrier manager for Jolly Plumbing sent the subsequent message to Wellness Tubs on May 7, 2019:

The ownership of Jolly Plumbing has decided our endured work with wellness creation. Due to the current issues with permitting, in addition to the criticism that has added negative interest to the media as well as the higher commercial enterprise bureau, Ownership of Jolly Plumbing had decided that the simplest manner that he’s willing to position his license on the line is that if we had been to have certainly one of our certified plumbers on the website online from start to completion of each project. As the service supervisor who assigns the plumbers tasks who can do the well-being tubs, I can’t accommodate this requirement. Unfortunately, this indicates that, as of this date, five/7/19, Jolly Plumbing will not be a subcontractor for well-being production. I apologize for any inconvenience.